Flexshopper Contact Information

Toll Free:

  • (855) 353-9289

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Currently you can call only US numbers.

Headquarters Address:

Customer Service ATTN: Consent Department
2700 N. Military Trail, Suite 200
Boca Raton, Florida 33431
United States

Other Info:

Tracking: tracking@flexshopper.com
Returns: returns@flexshopper.com

Billing: billing@flexshopper.com
Hours
Monday - Friday 8am - 10pm EST
Saturday 8am - 7pm EST
Sunday Closed

Social Networks:

Summary of Flexshopper Customer Service Calls

431 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:48 AVG CALL DURATION
31% ISSUES RESOLVED

Customers Contact Flexshopper to Ask about:

Payments and Charges:

  • “Payment date change”
  • “Pay payment”
  • “You took out to much on my computer payment.”

Request for Information:

  • “About a order I make with them”
  • “Asking a question”
  • “I would like to know can I get the next day shipping”

Account:

  • “Account”
  • “Balance due”
  • “To verify my account as thats the reason why you denied application”

Shipping and Delivery:

  • “Wrong item”
  • “Do you deliver”
  • “Fed ex deliver”

Website/ Application:

  • “Need help with my application”
  • “My application was denied.”
  • “Application won't let me finish”

Activation/ Cancellation:

  • “Cancel my account”
  • “To cancel my order”
  • “Need to cancel a order”

Return/ Replace:

  • “Return”

Cards:

  • “New card information”
  • “My card was charged even though I did not sign the lease agreement”
  • “Somebody sloe my credit card stop takeing the out i didnot buy nothing from you here my email”

Product/ Service:

  • “I would like to place an order and then pick up my merchandise myself”
  • “New product”
  • “Broken ***”

Refund:

  • “Refund”

Staff:

  • “About there service”

Other:

  • “What is my spending limit”
  • “Accoubt”
  • “Im having problem sign. Up”

Flexshopper Rating Stats

2.0 out of 5 stars
based on 139 reviews
See all 204 reviews reviews

Rating stats

  1. 71 reviews
  2. 32 reviews
  3. 14 reviews
  4. 7 reviews
  5. 15 reviews

Rating trend

About Flexshopper

Top 5 Flexshopper Products

Account, Website

Top 5 Likes about Flexshopper

Products they offer, Idea of renting to own, Easy to use, Affordability, Product selection and customer service

Top 5 Dislikes about Flexshopper

Terrible customer service, Billing department, Return system, Pricing is outrageous, Fraudlant pratices

Summary

FlexShopper, LLC is a large financial and technology company that specializes in providing brand name goods to consumers on a lease-to-own basis. The company was founded in 2013. Its headquarters is based in Boca Raton, Florida, USA. FlexShopper, LLC is a wholly owned subsidiary of FlexShopper, Inc. FlexShopper offers a broad range of durable goods under the following categories: TV&Home Theatre, Furniture, Cameras&Camcorders, Video Games, Computers, and many more. Customers can get an instant amount of money to shop at FlexShopper without being charged any additional fees. By signing up online buyers get US $25 of lease to use on available deals and offerings. FlexShopper offers 3 ways of obtaining goods on LTO basis: at Flexshopper’s LTO marketplace, on 3rd party e-commerce cites (Rakuten, Office Depot, Amazon, MattressFIRM, and Appliances Connection), and using Flexshopper’s automated kiosks in retail outlets. There is a personal shopping assistant to help clients find products.

Flexshopper reviews and complaints

Flexshopper is ranked 336 out of 4243 in E-commerce category

Area Served

USA

Payment Methods

VISAMasterCard

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Flexshopper Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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