Contact FlexShopper Customer Service
How to Reach a Person at FlexShopper
Verified Contact Information
Toll-Free Number:
-
1-855-353-9289
Customer Service:
-
1-877-240-2180FlexAdvantage
Legal:
-
1-877-630-9596
Accessibility:
accessibility@flexshopper.com
Business Sales:
sales@flexshopper.com
Complaints/ Feedback:
resolutions@flexshopper.com
Customer Service:
Investors/ Franchising:
Legal:
FlexShopper Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular FlexShopper Phone Number
1 (855) 353-9289
Average Hold Time
00:01:34
Average Calls duration
4 minutes
Most Popular FlexShopper Email Address
help@flexshopper.com
FlexShopper Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (23% reported full resolution)
FlexShopper Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular FlexShopper Phone Number | 1 (855) 353-9289 |
| Average Hold Time | 00:01:34 |
| Average Calls duration | 4 minutes |
| Most Popular FlexShopper Email Address | help@flexshopper.com |
| FlexShopper Live Agent Availability | 25% of callers successfully reach a real person |
| Issue Resolution Rate | Low (23% reported full resolution) |
| FlexShopper Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Request for information, account, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to FlexShopper | First and last name, email or address or zip code |
Contact Information
FlexShopper Website:
FlexShopper Help Center:
Corporate Office Address:
FlexShopper, LLC
901 Yamato Rd., Suite 260
Boca Raton,
Florida
33431
United States
Other Info (opening hours):
Online Chat Hours (EST):
Monday - Saturday: 9:00am - 9:00pm
Sunday: 11:00am - 6:00pm
Fax:
+1(863) 268-5440
Summary of FlexShopper Customer Service Calls
3.6K
TOTAL
CALLS
CALLS
04:13
AVG CALL
DURATION
DURATION
23%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FlexShopper?
Payments and Charges Question:
- “Pay bill”
- “Bill”
- “My payment”
Request for Information Question:
- “About a check I received”
- “Update payments”
- “Check funds verification”
Account Question:
- “I need my account balance”
- “Balance”
- “Login issue”
Return/ Replace Question:
- “Change debit card”
- “Need to change income”
- “Change repayment schedule”
Product/ Service Question:
- “Purchase dispute”
- “Problem with payment”
- “Need car work and tires”
Shipping and Delivery Question:
- “Partial delivery”
- “Missing package”
- “Track my package”
Employment Question:
- “To pay off my account”
- “Pay off lease”
- “Payoff loan”
Activation/ Cancellation Question:
- “Need to cancel and order a different item”
- “Cancel lease”
- “I want to cancel this account”
Website/ Application Question:
- “Application”
- “App”
- “Website”
Cards Question:
- “Bank card problem”
- “They still taking money from my card”
- “Stop trying to take money from my card without my authentication”
Staff Question:
- “Customer service”
- “Tire service”
- “Talk to customer service”
Refund Question:
- “Refund why I’m being charged”
- “Refund”
- “I want my rented item, or I want a refund!”
Other Question:
- “Lease approval”
- “A lawsuit”
- “[GOVERNMENT_ID]”
Compare FlexShopper Customer Service To
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FlexShopper