On 6-2-16 I filled out an online app for this company that advertises itself as a lease-to-own company that caters to consumers who have credit issues. The application was approved with a limit of $1041.00 or $47.05 monthly.
So I purchased 2 items well under my approval limit. When I checked on my account the very next day to look over shipping information, I couldn't log in. Thinking I had somehow forgotten my password. I request a password reset by email.
After 3 reset request I decided to contact the company. I was told by a rep name Sabrina that my account was deactivated by her company.
When I asked how this was possible when I was approved and agreed to the term of contract by Flexshopper, Sabrina pointed to a claus that states they can close your account without cause at anytime. Knowing this agency has access to my bank account info and agreed to a contract under false pretenses and no written explanation is very misleading and unsafe for consumers.
Product or Service Mentioned: Flexshopper Account.
Reason of review: Poor customer service.